SMS Messaging Terms and Conditions
Last updated: September 2026
These terms govern the text messaging program operated by D20 Digital LLC. By providing your mobile number and agreeing to receive text messages from us, you accept these terms.
Program Description
Our messaging program delivers operational notifications by SMS. D20 Digital team members receive internal workflow alerts such as task assignments, deployment notices, and system status updates. Clients receive service notifications such as project status updates, approval requests, and scheduling messages. This program is not used for marketing or promotional messaging.
Consent and Enrollment
Text message notifications are optional. You enroll only by choosing text messages on our Notification Preferences form: you enter your mobile number and check a box that is unchecked by default and is not required to submit the form. If you leave it unchecked, you receive notifications by email only. D20 Digital team members and clients enroll the same way. Consent to receive text messages is not a condition of purchasing any goods or services or of working with D20 Digital LLC. We do not buy, rent, or import numbers from third party lists.
Eligibility
You must be at least 18 years old and the account holder or an authorized user of the mobile number you provide. If your mobile number changes or is reassigned, notify us so we can update or remove the enrollment.
Message Frequency
Message frequency varies. Messages are triggered by activity such as a task update, a project milestone, or a system event, so the number of messages you receive depends on the activity associated with your account or role.
Message and Data Rates
Message and data rates may apply. Your mobile carrier sets these rates, not D20 Digital LLC. Contact your carrier with any questions about the charges on your plan.
How to Stop Messages
Reply STOP to any message from us to opt out. You will receive one confirmation message, and no further messages will be sent to that number. To rejoin later, contact us and we will re-enroll the number with your consent. You may also opt out by emailing marketing@d20digital.net or calling (214) 865-8409.
How to Get Help
Reply HELP to any message from us for assistance. You can also reach us at marketing@d20digital.net or (214) 865-8409, Monday through Friday, 8:00 am to 5:00 pm Central.
Supported Carriers
This program is supported by major United States wireless carriers, including AT&T, Verizon Wireless, T-Mobile, and UScellular, along with many smaller regional carriers. Carrier participation may change without notice.
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier networks and on your device, and we cannot guarantee that every message will be delivered.
Privacy
Mobile information collected through this program is handled according to our SMS Messaging Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Changes to These Terms
We may update these terms to reflect changes in our practices or in applicable law. The date at the top of this page shows when they were last revised. Continued participation in the program after an update means you accept the revised terms.
Contact Us
Questions about these terms can be directed to:
D20 Digital LLC
675 Town Square Blvd., Building 1A, Suite 200
Garland, TX 75040
(214) 865-8409
marketing@d20digital.net