Proactive Website Maintenance Services For Security & Reliability
We handle the technical details of maintaining your website so you can focus on your business.
Website maintenance is essential. Without regular updates and monitoring, your site can become vulnerable to security threats, performance issues, visual bugs, and costly downtime that can damage your reputation.
Benefits of Our Proactive Website Maintenance
Routine Software Updates
We ensure your core website framework, as well as theme and plugin dependencies, receive regular updates.
Enhanced Security
Regular security updates and patches protect your website from vulnerabilities that invite hackers and malware.
Reliable User Experience
Proactive maintenance and review helps ensure that visitors are always having a positive, seamless experience on their end.
Fast Loading Speeds
Keeping everything up-to-date can provide a performance boost as the site becomes more optimized over time.
Proactive Error Resolution
Website changes can cause new errors or code conflicts to arise, and we’ll take care of any issues that result from updates.
On-Demand Support
Direct access to our Dallas-based team provides fast, knowledgeable help whenever you need it.
What Happens When You Neglect Website Maintenance?
Most business owners think their website is “set it and forget it.” Unfortunately, it isn’t that simple and some amount of direct, proactive maintenance is usually required.
Serious issues can result from a lack of maintenance:
- Websites become vulnerable to security threats and malware attacks
- Outdated software creates compatibility issues that break functionality
- Visual bugs can appear as technology changes over time
- Errors may be displayed to users, or in some cases the website doesn’t load at all
The longer updates and maintenance is ignored, the more it costs (in time and money) to fix problems. In the worst case scenario, your site can become totally compromised or inaccessible.
Regular maintenance helps protect your website from security vulnerabilities and user experience issues that can damage your business’ credibility.
FAQ About Website Maintenance Services
How often do you perform website maintenance?
There are some elements of our proactive maintenance that are working around the clock—website monitoring and security scanning being an example. If downtime or site errors are detected, we work to resolve the issue immediately. For critical notifications, we work to patch vulnerabilities within 24-48 hours. Finally, we perform a total website audit and maintenance pass on either a monthly or quarterly basis, depending on the size of the website and scope of service. Emergency support is available whenever needed.
What happens if my website goes down or has a security issue?
If an issue occurs, we’ll work quickly to resolve the underlying issues. In some cases, that means we have to make edits to the code base or open a support ticket with the hosting service. If all else fails, we can revert the site to one of our daily backups.
Will updates affect my website’s appearance or functionality?
We test all updates in a staging environment before applying them to your live site. This careful approach ensures that code updates don’t break your website’s design or functionality. We review the website after making changes and test dynamic elements like forms to ensure they continue working as intended.
